Thank you for shopping at LighterStore.in! We are committed to delivering your orders promptly and efficiently. This Shipping & Delivery Policy explains our shipping processes, estimated delivery times, and other essential details.
2. Shipping Timeframe
- We aim to deliver all orders within 3-5 business days from the date of order confirmation.
- Orders placed after 5 PM will be processed on the next business day.
- Delivery times may vary based on location, courier availability, and unforeseen circumstances such as weather or logistics delays.
3. Shipping Charges
- We offer free shipping on all prepaid orders above a specified amount (if applicable).
- A standard shipping fee may apply for Cash on Delivery (COD) or low-value orders.
- Any applicable shipping charges will be displayed at checkout before order confirmation.
4. Order Processing & Dispatch
- Orders are processed within 24-48 hours of payment confirmation.
- Once dispatched, you will receive a tracking number via email/SMS to monitor your order status.
- In case of any delay, our customer support team will notify you.
5. Shipping Locations
- We currently ship across India to all major cities and towns.
- Remote areas may experience extended delivery timelines.
6. Tracking Your Order
- You can track your order using the tracking link provided in the confirmation email/SMS.
- If you experience any issues with tracking, feel free to contact us.
7. Delays & Exceptions
- While we strive to ensure timely delivery, certain situations beyond our control (e.g., courier delays, natural disasters, public holidays) may affect delivery times.
- If your order is delayed beyond the estimated time, please contact us for assistance.
Read our Return and Refund policy here
8. Contact Information
For any shipping-related queries, feel free to reach out:
📧 Email: info.lighterstore@gmail.com
📞 Phone: +91 9328282126
We appreciate your patience and trust in LighterStore.in. Happy shopping!