Shipping policy

Here's your revised Shipping Policy with all confirmed details standardised:

Shipping and Delivery Policy

Thank you for shopping at LighterStore.in! We are committed to delivering your orders promptly and efficiently. This Shipping & Delivery Policy explains our shipping processes, estimated delivery times, and other essential details.

2. Shipping Timeframe

  • We aim to deliver all orders within 4–5 business days from the date of order confirmation.
  • Orders placed after 5 PM will be processed on the next business day.
  • Delivery times may vary based on location, courier availability, and unforeseen circumstances such as weather or logistics delays.

3. Shipping Charges

  • We offer free shipping on all orders across India — no minimum order value required.
  • There are no additional charges for Cash on Delivery (COD) orders.
  • The price you see at checkout is the final price you pay.

4. Order Processing & Dispatch

  • Orders are processed within 24–48 hours of payment confirmation.
  • Once dispatched, you will receive a tracking number via email/SMS to monitor your order status.
  • In case of any delay, our customer support team will notify you.

5. Shipping Locations

  • We currently ship across India to all major cities and towns.
  • Remote areas may experience extended delivery timelines.

6. Tracking Your Order

  • You can track your order using the tracking link provided in the confirmation email/SMS.
  • If you experience any issues with tracking, feel free to contact us.

7. Delays & Exceptions

  • While we strive to ensure timely delivery, certain situations beyond our control (e.g., courier delays, natural disasters, public holidays) may affect delivery times.
  • If your order is delayed beyond the estimated time, please contact us for assistance.
  • Read our Return and Refund Policy here.

8. Contact Information

For any shipping-related queries, feel free to reach out:
📧 Email: info.lighterstore@gmail.com
📞 Phone/WhatsApp: +91 90049 53441
🏠 Address: Shop No.10, A1, Musafir Khana Road, Mumbai, Maharashtra – 400004

We appreciate your patience and trust in LighterStore.in. Happy shopping!